Knowing your account balance on time helps avoid failed transactions and keeps everyday banking smooth. Bank of India offers easy, round-the-clock options to check your balance using missed call banking, along with SMS banking, WhatsApp support, mobile banking, and customer care. These services work for customers who use smartphones as well as those who prefer basic phones.

Bank of India Balance Check via Missed Call (Official)
Bank of India provides a free missed call facility for balance enquiry.
Missed Call Balance Enquiry Numbers
- 9811255430
- 9811255450
How it works
- Give a missed call from your registered mobile number
- The call disconnects automatically
- You receive an SMS with your account balance
Key points
- Free of cost
- Available 24×7
- Works only if your mobile number is registered with the bank
Bank of India Customer Care (Domestic – 24×7)
If you prefer IVR or need help with services, you can contact customer care.
Toll-Free Numbers (India)
- 1800 103 1906
- 1800 220 229
Chargeable Number
- (022) 40919191 (24×7)
Customer care can assist with balance enquiries, service activation, and digital banking issues.
Bank of India WhatsApp Banking
Bank of India also supports customer assistance through WhatsApp.
Official WhatsApp Number
+91 79979 87601
This channel is useful for guided support and banking-related information. Balance enquiry availability may depend on account setup and service activation.
Bank of India SMS Banking (General Information)
Bank of India offers SMS banking services for information-based requests such as balance enquiry and account-related updates.
Important notes
- SMS banking works only from a registered mobile number
- Specific SMS eywords and formats are provided by the bank during service activation
- If SMS banking is not active on your account, you can enable it through:
- Your home branch
- Mobile banking / internet banking
- Customer care
For exact SMS formats applicable to your account, it is best to confirm with customer care.
Bank of India Mobile & Internet Banking
Mobile Banking
Using the Bank of India mobile banking app, customers can:
- Check account balance instantly
- View mini and detailed statements
- Transfer funds
- Manage debit card and services
Internet Banking
- Log in to Bank of India net banking
- Go to Account Summary to view balance and transactions
These are the most detailed and reliable options.
ATM & Passbook Balance Check
ATM
- Insert Bank of India debit card
- Enter PIN
- Select Balance Enquiry
Passbook
- Visit your branch
- Update passbook at the counter or kiosk
Both methods work without internet access.
NRI Customer Support
For customers outside India:
NRI Helpline
- +91 7969241100
NRI Email
- NRI@bankofindia.bank.in
Grievance & Email Support
- Email:boi@bankofindia.bank.in
Important Things to Remember
- Missed call and SMS services work only with registered mobile numbers
- Do not share OTP, ATM PIN, or login details with anyone
- Contact your branch immediately if your mobile number changes or is lost