Keeping track of your bank balance should be quick, safe, and simple. Shivalik Small Finance Bank focuses strongly on SMS banking and mobile banking so that customers can access account information even without internet access. Along with this, the bank also provides a secure mobile app and 24×7 customer support for complete banking convenience.

About Shivalik Small Finance Bank
Shivalik Small Finance Bank is a New Delhi–based small finance bank offering savings accounts, deposits, loans, and digital banking services. The bank emphasizes secure, easy-to-use digital tools such as SMS banking and mobile banking.
Official Website of Shivalik Small Finance Bank
For updates, digital banking services, and official announcements, always refer to:
Official Website: https://shivalik.bank.in/
Shivalik Small Finance Bank Balance Check via SMS Banking
SMS banking is one of the primary balance enquiry methods offered by Shivalik Small Finance Bank. It works on any mobile phone and does not require internet access.
SMS Banking Number
9211401010
Send SMS from your registered mobile number only.
SMS Banking Commands (Official)
Below are the official SMS keywords used by Shivalik Small Finance Bank:
Register Your Account
REG <12-digit Account Number>
De-register Your Account
DEREG <12-digit Account Number
Balance Enquiry
BAL <12-digit Account Number>
Stop Cheque
CHQSTOP <12-digit Account Number> <Cheque Number>
Activate Internet & Mobile Banking
DIGIACT
Know Your CIF Number
MYCUST Y
Register Email ID (Single CIF)
EMAIL <Email ID>
Register Email ID (Multiple CIFs)
EMAIL <CIF ID> <Email ID>
Re-KYC Request
REKYC <CIF ID>
SMS charges may apply as per your mobile operator.
Missed Call Banking – Current Status
As of now, Shivalik Small Finance Bank does not officially publish a dedicated missed-call balance enquiry number. Customers are advised to use SMS banking or the mobile app for balance checks.
Any unofficial missed-call numbers found online should be avoided.
Shivalik Mobile Banking App
For full control over your account, the Shivalik Mobile Banking App is the best option.
Key Features
- Instant balance check and account details
- Account statements with email option
- Fund transfers via IMPS, NEFT, and RTGS
- Open and close Fixed & Recurring Deposits
- Premature FD withdrawal
- Bill payments
- Cheque status enquiry and stop cheque
- Debit card hotlisting and controls
- Secure 24×7 access
Getting Started
- Download the Shivalik Mobile Banking App from Google Play or App Store
- Complete registration using your account and debit card details
- Set MPIN and start banking instantly
Customer Care & Official Contact Details
Toll-Free Customer Care
1800-202-5333
Email Support
customercare@shivalikbank.com
Registered Office
Shivalik Small Finance Bank Ltd.
501, Salcon Aurum,
Jasola District Centre,
New Delhi – 110025
ATM & Passbook Balance Check
ATM
- Insert Shivalik debit card at any ATM
- Enter ATM PIN
- Select Balance Enquiry
Passbook
- Visit your Shivalik branch
- Update passbook at the counter
Important Things to Remember
- SMS banking works only with a registered mobile number
- Account number is mandatory in SMS commands
- No official missed-call balance service is announced
- Never share OTP, MPIN, or ATM PIN with anyone