Punjab National Bank is one of India’s largest public sector banks, serving millions of customers across the country. PNB supports both digital and assisted banking to ensure easy access for all users.
Checking your account balance doesn’t need the internet or a branch visit. Punjab National Bank (PNB) offers simple and reliable options like missed call banking, WhatsApp support, and customer care IVR to help customers access their balance anytime. These services are free, secure, and work on basic mobile phones as long as your number is registered with the bank.
Below is the details.
Punjab National Bank Balance Check via Missed Call (Official)
PNB provides a free missed call service for balance enquiry.
Missed Call Balance Enquiry Numbers
- Toll-Free: 1800 180 2223
- Tolled: 0120-2303090
How it works
- Give a missed call from your registered mobile number
- The call disconnects automatically
- You receive an SMS with your last clear account balance
Features
- Free of cost
- Available 24×7
- Safe and secure
- Works for Savings (SB) and Current (CA) accounts only
Important rules
- If one mobile number is linked to two accounts, balance for both accounts is sent by SMS
- Unlimited enquiries are allowed
- Minimum 45 minutes gap required between two consecutive balance enquiries from the same mobile number
Punjab National Bank WhatsApp Banking
PNB also supports balance enquiry and basic services through WhatsApp.
WhatsApp Number
92640 92640
How to use
- Save the number in your phone
- Open WhatsApp and send Hi from your registered mobile number
- Follow the automated menu
Services available
- Balance enquiry
- Debit/ATM card hot-listing (lost or damaged card)
- ATM cash non-dispense complaints
SMS Banking – Current Status
PNB primarily promotes missed call banking and WhatsApp banking for balance checks. Dedicated public SMS keywords for balance enquiry are not prominently listed.
For SMS alerts and other SMS-based services:
- Mobile number must be registered at the branch
- Activation can be checked via customer care or branch support
Punjab National Bank Customer Care
For balance-related help, complaints, or service requests, contact customer care.
Customer Care Division
Toll-Free Numbers
- 1800 1800
- 1800 2021
Tolled Number
- 0120-2490000
These toll-free numbers are only for receiving calls (no outbound calls).
Email Support
- care@pnb.bank.in
Other Balance Check Options
Mobile Banking
Using PNB’s mobile banking app, customers can:
- Check balance instantly
- View mini and detailed statements
- Transfer funds and manage services
Internet Banking
- Log in to PNB net banking
- Go to Account Summary to view balance
ATM
- Insert PNB debit card
- Enter PIN
- Select Balance Enquiry
Important Things to Remember
- Missed call and WhatsApp services work only with a registered mobile number
- Services are currently available for SB/CA accounts
- Never share OTP, ATM PIN, or MPIN with anyone
- Update your mobile number immediately if it changes or is lost.
