Keeping track of your bank balance should not depend on internet access or mobile apps. IDBI Bank understands this and provides simple, phone-based services that work even on basic mobile phones. With missed call banking, SMS banking, and phone banking, customers can check balances, view transactions, and place basic requests anytime, anywhere.
These services are especially useful for customers who prefer quick information without logging into net banking or visiting a branch. For official updates and confirmations, IDBI Bank advises customers to refer to its website: https://www.idbi.bank.in/

IDBI Bank Balance Check via Missed Call
Missed call banking is one of the easiest ways to check your account balance. Once your mobile number is registered with the bank, no additional registration is required.
How missed call banking works
- Dial the missed call number from your registered mobile number
- The call disconnects automatically
- You receive an SMS with your available account balance
The service is available for savings and current account holders. The bank does not charge for this service, though telecom operator charges may apply.
Note: Missed call numbers can change over time. Customers should verify the latest numbers on the official IDBI Bank website or with their branch.
IDBI Bank Balance Check through SMS Banking
SMS banking allows customers to access multiple banking services using simple text messages. It works without internet access and does not require a smartphone.
Who can use SMS banking
- Savings account holders
- Current account holders
- Fixed deposit account holders
The service is offered by the bank at no extra cost, though SMS charges depend on your mobile operator.
Basic Requirements for SMS Banking
To use SMS banking, the following conditions must be met:
- SMS service must be active on your mobile number
- The SMSC (Message Centre Number) should be correctly set on your phone
- You must register for SMS banking at your nearest IDBI Bank branch
Once registered, SMS commands can be sent from your registered mobile number.
Official SMS Banking Numbers
All SMS banking requests must be sent to either of the following numbers:
- 9820346920
- 9821043718
You usually receive a reply within a few seconds.
Important Rules for SMS Commands
- All fields must be separated by spaces
- Commands are not case-sensitive
- Account number is optional in most requests
- If account number is not mentioned, the primary account is used by default
SMS Banking Services – Account Related
Balance Enquiry
Format: BAL CUSTOMERID PIN [ACCOUNT NUMBER]
Example: BAL 400001 aaaaa
This command returns the available balance of your primary account.
Last 3 Transactions
Format: TXN CUSTOMERID PIN [ACCOUNT NUMBER]
Example: TXN 400001 aaaaa
You receive details of the last three transactions.
Fixed Deposit Enquiry
Format: FD CUSTOMERID PIN [ACCOUNT NUMBER]
Example: FD 400001 aaaaa
This provides information about fixed deposits linked to your account.
Cheque Payment Status
To check whether a cheque has been cleared:
Format: CPS CUSTOMERID PIN CHEQUE NUMBER [ACCOUNT NUMBER]
Cheque Book Request
Format: CBR CUSTOMERID PIN NUMBEROFLEAVES P/M [ACCOUNT NUMBER]
Example: CBR 400001 aaaaa 30 P
Account Statement Request
Format: STM CUSTOMERID PIN FROMDATE TODATE [ACCOUNT NUMBER]
(Date format: MMYY)
Example: STM 400001 aaaaa 0899 1200
IDBI Bank Phone Banking for Balance Enquiry
Apart from missed call and SMS, customers can also check balances through Phone Banking, available 24×7.
Phone Banking Numbers
- Toll-free (India): 1800 209 4324
- Alternate Toll-free: 1800 221 070
- India & Overseas (chargeable): 022 6771 9100
Customers can use IVR by authenticating with:
- Customer ID and T-PIN, or
- Debit Card Number and ATM PIN
In summary, IDBI Bank’s balance check services are designed for simplicity and reliability. Whether you choose missed call banking, SMS banking, or phone banking, you can access your account details without internet access or mobile apps. These services are ideal for quick checks, everyday use, and customers who prefer straightforward banking.