For many customers, especially in rural and semi-urban areas, quick banking without internet is still essential. West Bengal Gramin Bank (WBGB) provides a practical SMS Banking facility that allows customers to check balance, view mini statements, and manage basic debit-card services directly from their registered mobile number. This service works on any basic phone and does not require a smartphone or data connection.

About West Bengal Gramin Bank
West Bengal Gramin Bank is a Regional Rural Bank sponsored by Punjab National Bank, serving customers across West Bengal. The bank focuses on financial inclusion while offering modern facilities like SMS banking, mobile banking, and internet banking.
Official Website of West Bengal Gramin Bank
For authentic updates, digital services, and customer information, always refer to:
Official Website: https://www.wbgb.bank.in/
West Bengal Gramin Bank SMS Banking (Official & Verified)
WBGB has introduced SMS Banking to help customers access basic banking services without visiting the branch.
SMS Banking Number
8505806500
All SMS must be sent from your registered mobile number only.
SMS Banking Services & Formats (As per Official WBGB Page)
Balance Enquiry
BAL <Account Number>
Mini Statement (Last 3 Transactions)
MINSTM <Account Number>
Debit Card Services via SMS
Hotlist Debit Card
HOT <Debit Card Number>
Generate OTP to Set Debit Card PIN
DCPIN <Debit Card Number>
SMS Banking Services Requiring SMS PIN
Some services require an SMS PIN, which can be generated through:
Mobile Banking → My Profile → Set SMS PIN
Fund Transfer – Own Account
(Max ₹5,000 per transaction)
SLTRF <SMS PIN> <From Account No> <To Account No> <Amount>
Fund Transfer – Other WBGB Accounts
(Max ₹1,000 per transaction, max 3 transactions/day)
TPTRF <SMS PIN> <From Account No> <To Account No> <Amount>
Cheque Services
Cheque Status
CHQINQ <SMS PIN> <Cheque Number> <Account Number>
Stop Cheque
STPCHQ <SMS PIN> <Cheque Number> <Account Number>
Missed Call Banking – Current Status
As per the official WBGB information available, no dedicated missed-call balance enquiry number is published.
Customers are advised to use:
- SMS Banking (8505806500)
- Mobile Banking / Internet Banking
- ATM or Branch services
Avoid using unofficial missed-call numbers found elsewhere.
Other Ways to Check WBGB Account Balance
Mobile Banking
- Check balance instantly
- View mini statements
- Manage debit card and services
Internet Banking
- Log in via WBGB NetBanking
- View balance under Account Summary
ATM
- Insert WBGB debit card
- Enter PIN
- Select Balance Enquiry
Passbook
- Update passbook at branch or kiosk
Important Things to Remember
- SMS Banking works only from the registered mobile number
- Account number must be typed correctly in SMS
- SMS charges may apply as per your mobile operator
- Never share OTP, ATM PIN, or SMS PIN with anyone
- If mobile number changes, update it at your branch immediately